Network Operations

 
States covered in the continental U.S.
 +
Last Mile Service
Provider Partners
 +
Trucks on the
road per day

Nationwide Coverage

Through our CDS owned and operated facilities, and our network agents, we offer strategic logistics solutions for high-value, hard-to-deliver products throughout the continental United States.

Our Guiding Principles

Respect for Others
We treat your customers like our own, ensuring to respect their time and space. Our friendly, uniformed drivers provide real-time updates throughout the delivery process so you know exactly where your products are and your customers know exactly when to expect them.
Can Do Attitude
We specialize in last mile delivery of custom, bulky, hard-to-handle products that most other delivery companies aren’t equipped to handle properly. It’s part of our corporate culture to say we can do that!
Solve Customer Problems Immediately
Our bilingual customer service team is on-call and ready to support you and our delivery teams if any issues arise at any stage in the logistics and delivery process, providing quick resolution so your delivery stays on schedule.
Treat Customer Orders Like They Are Our Own
Your customers spent time picking out the perfect cabinets, windows, doors, and appliances. We treat your orders like our orders, making sure your products are handled with care and are delivered safely and on time.
Culture of Continuous Improvement
Our team stays on top of the latest technology advances to continuously improve how we operate. We also invest in our team, giving them the training they need to serve as an extension of your team.

Become a Last Mile Service Provider for CDS Logistics

We know how to deliver specialty products. You know your local area. CDS Logistics is always looking for committed last mile service providers to join our network and support our customers with their deliveries. We treat your team like our own, offering training, technical and logistical support, and customer service support to teams making deliveries. Join our expanding logistics team as a certified provider and watch your business grow. 

How CDS Logistics Supports Our Service Providers

We are experts in logistics.

We successfully make over 3000 last mile deliveries each day because we are experts in logistics. Our state-of-the-art technology streamlines every step of the delivery process, saving time and money.

Real-time support for your team.

Our bilingual customer service team is on-call and ready to support your team if any issues arise at any stage in the logistics and delivery process, providing quick resolution to support your team on the ground.

Continuous learning on-demand.

Our Learning Management System (LMS) contains custom online, video-based training and certifications. Warehouse handlers, customer service reps, drivers, and operations managers are fully trained on our logistics processes, technology, and the safe handling of specialty products.

Logistics fueled by innovation.

Our strong logistics network is built on a technology infrastructure designed to streamline the delivery process and provide a great customer – and delivery team – experience. We use barcode scanning, real-time communications, a customer portal, and electronic POD management for efficient and cost effective last mile delivery – and we train your team to use it.

Learn More

Service Provider Certification
and Continual Training

We specialize in delivering custom cabinets, windows, doors, appliances, and other bulky products for the home. To support our customers, we train all of our last mile service providers on handling these specialized products, issue resolution, auditing, metric reviews, and more through various means, including our comprehensive training program out of our Baltimore, MD HQ, in-field training in your local area code, and CDS University online documentation for continuing education. We treat your teams like our own and want them to be fully integrated with us.

Logistics Operation Center

Our customer service team supports your local warehouse and delivery teams on the ground in real-time from our Logistics Operation Center (LOC). We offer state-of-the-art logistics technology to simplify the process, saving time and money. From the time your drivers pick up the products to the time they deliver them to the customer, we are with you every step of the way.

Seamless invoicing

Our service providers are always paid on time. No need to invoice us, we auto process and pay by check or ACH. 

Schedule delivery dates

Customers can use our portal to schedule pick-up and delivery dates, which are instantly added to your calendar.

Monitor email alerts

Our system is designed to automatically send notifications to our customers at every step of the delivery process.

Local CSR support

Customer service agents local to your area are on-call and ready to assist.